DOG BOARDING HOURS Drop offs may be done: Monday - Friday 7am-7pm Saturday & Sunday 8am-2pm Pick-ups may be done: Monday - Friday 7am-9pm Saturday & Sunday 8am-4pm (We may close early if all clients have been picked up/dropped off for the day) Dogs picked up between 12:00 pm and 6:00 pm pay an additional $14 daycare charge. Dogs picked up between 6:00 pm and 9:00 pm pay an additional $21 daycare charge. Dogs can stay 24 hours a day, 7 days a week for an unlimited amount of time. (50% down for stays longer than 2 weeks) Dogs must be picked up by closing time or will boarded another night. Please note that employees will not wait unless arrangements have been made, then a charge of $4 per 10 minutes will be charged. If you need to board your dog another night please call to check for availability. Dogs not picked up within 5 minutes of closing without prior arrangements will be boarded and a charge of $40 for overnight boarding will be charged. Ruffing It staff will not call you to remind you to pick up your dog. RATES KENNELS $26 per night (1st dog) $18 per night each additional dog (Same family, do not have to be in the same kennel) Dogs staying over 7 nights will receive $2 off per night. Dogs staying over 30 nights will receive $6 off per night. Boarding prices includes doggie day care. THEMED SUITES $36 per night for one dog $28 each additional dog (Same family, same suite) Dogs staying over 7 nights will receive $2 off per night. Dogs staying over 30 nights will receive $6 off per night. Boarding prices includes doggie day care. SPECIAL Boarded dogs receive $10 off a bath or groom during a 3 night minimum stay. TEMPERAMENT Dogs must be dog friendly and do well with strangers. We are a dog friendly facility and will not except aggressive dogs. We recommend testing your dog in our facility prior to boarding to ensure your pet is a good fit for our facility. If your pet becomes aggressive during his or her stay you will be contacted to make arrangements to have your dog picked up. Please have your dog tested prior to their first stay if they have never been to a daycare before. AGE All dogs must be over 16 weeks and/or have completed their distemper parvo series, rabies and bordetella. Dogs over the age of 6 months that are not spayed or neutered can board but may not have use of the daycare facility and may have to be kenneled during their stay. There will be a $2 per night fee for all intact dogs. We will not except females during their heat cycle. Ruffing It will do everything possible to keep intact pets separated but will not be held responsible for pregnancy. VACCINATIONS All dogs must have current vaccinations. An up-to-date record from your veterinarian must be on record before your dog can start doggie day care or boarding. All vaccinations must be completed a minimum of 48 hours before daycare or boarding. Vaccinations required include: *Rabies *Parvo/distemper, *Bordatella or kennel cough (please note that the bordatella shot is only given by your veterinarian upon request and must be administered a minimum of 48 hours before coming into our facility). *Flu Vaccine (recommended but not required) Kennel cough and the flu virus are fairly common ailments in dogs. People tend to associate it with dogs who have recently been boarded (or "kenneled"). However, your dog could contract kennel cough or the flu anywhere they come into contact with other dogs; such as, the groomer, the veterinarian's office, in dog obedience class, at a dog show or any other dog related event. Any time your dog is in the vicinity of an infected dog, the potential exists for infection. Kennel cough and the flu are airborne viruses, which are highly contagious. The incubation period is about 7-10 days, meaning your dog will not display symptoms of illness for about 7-10 days following exposure to the virus. HOLIDAYS Ruffing It will be closed for drop offs, pick ups and daycare on the following holidays: Labor Day Memorial Day Christmas Eve & Christmas Day * New Years Day* Easter Fourth of July * Thanksgiving * *Indicates a $2 additional charge per night for boarding. A $25 non-refundable deposit per dog is required to make a reservation for these holidays. Deposit will go towards final invoice. Deposit will not be refunded under any circumstances. There is also a 2 night minimum stay on these holidays. Other holidays, and days before or after some holidays may have limited hours. Please check the with staff for hours open. Daycare will not be available around all holidays due to boarding dogs. FOOD and BELONGINGS When boarding, please bring your dog’s food preportioned for each meal in a zip lock bag. It is important that their diet is not changed during their stay with us. You may also bring beds, blankets or favorite toys with to make their stay more comfortable. All items must be labeled. (Ruffing It will not be held responsible for items that are lost or destroyed, please do not bring in items high in value.) If you do not bring your dog food we will provide our house food at $1.50 per meal per dog. Also, please be aware that it is common for pets to have a change in appetite, experience lethargy, vomiting, and/or diarrhea before, during or after their stay. This is not unusual and may be caused from a change in environment, nervousness, exercise or simply the change in routine. CANCELLATIONS If you must cancel, please do so 48 hours prior to your reservation so that we may offer that time to others who need our services. Reservations are required, although we may be able to take last minute reservations. MEDICATION A Medication Waiver must be signed before we can give your pet medication. Please provide us with the medication name, dosage and times to be administered. All medication should be kept in its original packaging with your dogs name listed on the label. $2 additional fee, per time, per medication will be charged. All needles for insulin must come to us prefilled with proper amount of cc's. We will not fill needles. If you would like needles returned to you please let staff know and we will do our best to get them back to you. IDENTIFICATION All dogs are required to wear collars with identification, which must include: *Dogs name *Phone number Please no chokers or spiked collars. FORMS All forms must be completed before your dog can attend daycare or boarding. Please log onto customer portal by clicking on the Ginrg logo at top left corner of page. If you are a now customer please call the facility first. Current Vaccination Record from your vet
1521 Demers Ave, Grand Forks, ND 58201 PHONE 701-780-0700 FAX 701-738-4000